Cancellation Policy

Cancellation Policy

We are a small homestay so have limited resources and flexibility for cancellation. We are trying to sort out Cancellation Insurance but are not there yet. When you book the homestay you will need to pay the full home rental like most other travel companies / hotels / homestays etc.

If you book a Weekday Stay (sunday night to Thursday Night) we will allow you, 7 days before your arrival date, to change your date to another weekday period or receive a 50% refund if you cancel. Any change closer than 7 days, we are sorry to say, we cannot refund or change the time.

If you book during a Holiday Period (Official Chinese & Western Holidays) or Weekend Period (Friday & Saturday Night) we will allow you, 30 days before your arrival date, to switch it to a weekday non holiday period and can only offer a 50% refund if you cancel. We cannot offer changes or refunds if changes are made closer than 30 days.